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Client Reviews

Home, Auto, and Business Insurance in Ballwin, MO

Established Insurance Protection for St. Louis Residents and Businesses

Times have changed since  1944. However, one thing that has remained constant is the commitment to quality insurance solutions showcased by Redel Insurance Agency, Inc.

As an agency, our commitment  is based on providing the best insurance services possible to our clients in Ballwin and surrounding St. Louis communities. This philosophy encompasses remaining knowledgeable, friendly, and prompt in establishing a comprehensive insurance portfolio.   

Insurance Coverages Catered to Your Needs

Our agents work one-on-one with clients, taking the time to provide clarity to complex insurance issues. We begin our process by analyzing current coverage, pointing out any gaps or inconsistencies in protection. Together, we’ll develop a plan to secure appropriate coverage at a very competitive rate.

It is important to look at the whole picture when putting together an insurance program. The choice of policies and how they work together is critical. For example, having your auto and home insurance bundled with the same company can save premium with a multi-policy discount and better coverage.

As an independent insurance agency, we have the opportunity to partner with a collection of the most reputable insurance companies, such as Nationwide Insurance, Progressive Casualty, Liberty Mutual, Travelers, and The Hartford. Our agents match coverage customized to your needs with products offered by these solid companies – maximizing the benefits afforded to you.

For investors in our business insurance program, we proactively plan to avoid financial pitfalls associated with loss. Our agents specialize in writing policies for specialty contractors, with great programs available to offer coverages combined at a “package” premium. Along with contractors, we find solutions for business owners representing a variety of specific industries.

We also provide individual and business life insurance, as well as group insurance benefits for St. Louis companies.

Coverage from your home and auto serves as the foundation of our personal insurance program. We make personal contact with each of our clients to discuss renewal options, and remain up-to-date on changes to the insurance requirements of you and your family.

Experienced, Local Agents with a History of Service

In 1944, our agency originated when Joe Redel began selling and servicing life and benefits insurance to individuals and businesses, mainly in the St. Louis area. A few years later, Joe and his wife Emily added property and liability insurance to their products, and quickly began providing quality insurance solutions to their clients for their homes, cars and businesses. 

Although our location in the St. Louis area has changed, our commitment to the St. Louis community of clients remains. Our staff is composed of individuals born and raised in St. Louis. As long-time residents, they own a unique prospective on the risks pertinent to those who live and work in the Gateway City. As a unit, we boast more than 140 years of collective experience.

If you are tired of calling an 800 number and talking to a different person every time you need help with your insurance, give our office a call and talk to a live person who will be happy to help with anything you need. You’re also welcome to contact us or request a quote at your convenience. 

Additional Resources:

Our Location

Redel Insurance Agency, Inc.

174 Clarkson Rd., Ste. 150
Ballwin, MO 63011

Phone Number:

Main office: 636-394-7676
Toll free: 888-394-7676
Fax: 636-227-7035

Office Hours:

Mon: 7:00 AM - 4:30 PM
Tues: 7:00 AM - 4:30 PM
Wed: 7:00 AM - 4:30 PM
Thurs: 7:00 AM - 4:30 PM
Fri: 7:00 AM - 4:30 PM
Sat: By Appointment
Sun: Closed


Thank you all, you guys have been wonderful over the years. Looking forward to many more years of coverage!

Ann C.
Lora Ruck feels more like a friend than an insurance agent. Unfortunately we have had to make a few claims over the years on our home and auto and she has always been there. Days, nights, weekends it doesn't matter she has always been there when we needed her. She does an amazing job of explaining things thoroughly and in terms we can understand. She really goes above and beyond what is expected of her. When we have been going through some pretty awful times she has not only made sure that things got done but also been extremely kind and compassionate. We feel lucky she is our agent. We have and will continue to recommend her to anyone!

Kelly B.
Thank you Aimee! What would we do without Redel Insurance Agency and our best’es most favorite helper there. (Roger will be jealous) Tell Roger it’s his fault that he keeps hiring such professional people as YOU!

Ricky D.
Great experience yesterday. I had a rock chip my new car windshield and within 1 hr the problem solved thanks to Lora Ruck and Spencer Glass. It was a bad situation made good. Keep up the good service. This has not been may only good experience. I feel Lora has a great way of communicating what insurance her client needs and explains why you need the coverage. Many years of feeling confident that I have the right insurance. Thank you.

Judith B
Your company has always responded to my needs quickly and accurately. Thanks!!

Lora, Just wanted to thank you for all your help due to my accident on October 25th. With your insurance insight, I feel your advice on my insurance needs were right on! I could not ask for a better agent!! Last night I was able to pick up the Camry!! She looks great and it was really nice to get ‘her’ back!!

Just can't say enough good things about Redel Insurance. My agent Lora Ruck just helped me with an issue in Florida that she did not have to do as she was not making a dime on it but she cleared the problem up by working with a local agent. That's great service. Thanks Lora !!

Paige P.
You made it go so well. Roger, I wish to thank you for guiding me through the proceedure of my encounter with the deer and damage to my car. I anticipated confusion but you explained my insurance coverage, then gave me the insurance company's number, which option to punch and how it would be handled. By the afternoon I already had an appointment for the car to be repaired. The whole proceedure realy went smoothly. You made it go so well. Thank you Roger

George G.
I have my auto and renters insurance through Redel and I cannot say enough positive things about your business. Any time I’ve had a question, it has always been answered on the same day or very soon, thereafter. Everyone has been extremely pleasant and efficient. I don’t know of any other type of business that I have had that has been such a pleasure as dealing with Redel. You guys and gals could start your own ‘business etiquette’ business and change a lot of companies.

Stephanie F.
Dear Roger, Just wanted to let you know how happy I am with the service I have received from you and your agency for the insurance claims I made last year. First a new windshield for my car, then storm damage on my roof and then I wrecked my car. All taken care of by a simple call to you. The settlement were made quickly and what could have been a stressful year turned out not bad at all.

Rose K.
Thank you for taking care of the contractor colleague I referred to your office. He is very happy. I will keep spreading the word of your service.

Rick B.
Thanks for your thorough e-mails and your calls. I’ve been horrible about returning your calls and yet you still got to me with the information I needed to make a decision. All I can say is “excellent job” and “excellent service.” Thanks for your help on this. You guys make things easy for me, which I appreciate.

Pete D.
Every member of the Redel Insurance Agency has been very helpful and has gone well beyond the call of duty to assist in any matter. Thank you.

Hazel S.